Syncly360 SaaS Standard Warranty Policy

Effective Date:May 3, 2025

1. Overview

This Standard Warranty Policy (“Warranty”) applies to all eligible Syncly360 software-as-a-service (“SaaS”) subscriptions. By subscribing to or using Syncly360’s SaaS platform, you agree to the terms outlined below.

2. Warranty Coverage

Scope: Syncly360 warrants that its SaaS platform will substantially conform to the published documentation and be provided with reasonable skill and care, under normal and authorized use.

Warranty Period: The warranty applies for the duration of your active, paid subscription.

Remedies: If a material defect in the SaaS platform is reported and verified during the subscription term, Syncly360 will, at its discretion: Use commercially reasonable efforts to correct the defect or provide a workaround, or If Syncly360 cannot remedy the defect in a reasonable timeframe, provide a service credit or refund for the affected subscription period.

3. Exclusions

This Warranty does not cover:

Issues caused by misuse, unauthorized modifications, or use not in accordance with the documentation. Problems resulting from third-party hardware, software, or services not provided or controlled by Syncly360.Incidents arising from force majeure events (e.g., natural disasters, acts of war, internet outages).Loss of data or indirect, incidental, or consequential damages. Beta, trial, or free versions of Syncly360 services.

4. Warranty Claims Process

To make a warranty claim:

Contact Syncly360 Support [email protected] with a detailed description of the issue and your account information. Syncly360 will review and respond to warranty claims within a reasonable time frame. If a remedy is approved, Syncly360 will provide instructions or process the appropriate service credit or refund.

5. Limitation of Liability

Syncly360’s total liability under this Warranty is limited to the fees paid for the affected subscription period. This Warranty is your exclusive remedy and replaces all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

6. Governing Law

This Warranty is governed by the laws of the State of California, without regard to conflict of law principles.

7. Changes to Warranty Policy

Syncly360 reserves the right to update or modify this Warranty at any time. The latest version will always be available on our website.

For questions or warranty support, contact:

Syncly360 Support

[email protected]

333 University Ave, Ste 200

Sacramento, CA 95825

+1 (916) 619-0297