Syncly360 (“Syncly360,” “we,” “us,” or “our”) is dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you subscribe to or use our SaaS software, platform, and related services. By accessing our website or subscribing to our services, you acknowledge and accept the practices outlined in this policy.
Scope and Applicability
This policy applies to all users (“you,” “your,” “user”) of the Syncly360 SaaS platform, website, apps, and subscription offerings. It does not apply to external websites linked from our site – please consult their own privacy policies separately.
Information We Collect
We collect several types of information for account creation, subscription management, service delivery, and legal compliance:
Personal Identifiers: Name, email address, contact details, company name, and job title.
Account and Subscription Details: Billing information, payment card numbers, subscription plan selection, transaction history, and renewal status.
Technical and Usage Data: IP address, browser type, device information, operating system, log files, usage data (page views, interactions), location (via IP), cookie and tracking data.
Communication Data: Preferences, correspondence, support requests, feedback, and marketing engagement data.
Third Party Data: Information received via third-party integrations (e.g., payment processors, analytics, authentication providers).
How We Collect Information
Directly from users during registration, plan selection, payment, or customer support interactions.
Automatically via cookies, tracking technologies, logs, and usage analytics on our website or apps.
From third-party partners when linked to integrations, billing processors, or sign-in authentication services.
Use of Your Information
We use collected information to:
Provide, maintain, and enhance Syncly360 SaaS offerings and subscription management.
Process payments, verify identities, and deliver account features or upgrades.
Send security alerts, software updates, and support notifications. Personalize your SaaS experience and present relevant content or offers, as permitted. Conduct analytics, usage monitoring, and research to improve our platform. Comply with legal and regulatory obligations, prevent fraud, and address unauthorized activities.
Legal Basis for Processing
We process your data based on one or more grounds: Consent (for marketing and cookies). Performance of contracts (service provision, payments). Compliance with legal requirements. Legitimate interests (platform security, analytics), balanced with your privacy rights. Information Sharing and Disclosure
We never sell your personal information. We only share as follows:
With trusted service providers (e.g., hosting, payment, analytics) under signed confidentiality agreements.
With regulatory authorities or law enforcement, as mandated by law. In case of corporate business transfers or mergers, with appropriate safeguards. With your explicit consent, or as otherwise required or permitted by law.
Data Security
We employ industry-standard security measures, such as encryption, access control, and regular security reviews. However, no method of online security is entirely foolproof; risks remain.
Data Retention
Your personal information is retained only as long as required for the purposes described or to meet legal retention requirements.
Your Rights and Choices
Depending on your jurisdiction, you may have:
The right to access, correct, or delete your data. The right to restrict processing or withdraw consent (where applicable). The option to opt out of marketing communications. To exercise these rights, email [email protected]. Some features may be unavailable after exercising certain rights.
Cookies and Tracking
Cookies and similar technologies are used for authentication, analytics, personalization, and improving user experience. Cookie preferences can be managed within your browser or through our consent tool.
Children’s Privacy
Syncly360 services are not intended for children under 13. We do not knowingly collect data from children. To request deletion of child data, contact [email protected].
International Data Transfers
When transferring data internationally, we apply necessary safeguards such as standard contractual clauses or other approved mechanisms, as required by applicable law.
Updates to This Policy
We may update this Privacy Policy periodically. Significant changes will be clearly announced on our website or by direct notification, as legally required.
Contact Us:
Syncly360
[email protected] 333 University Avenue, Ste 200 Sacramento, CA 95825
